Overview

At Amadeus we do not simply sell IT products – we create solutions.

Selecting the right technology for your business is only part of the picture. At Amadeus, we believe in adding value not only through our technical solutions and products, but also to every part of our customer’s business. That's why we take time to understand your business, how you work today, and where you want to be tomorrow. Only then can we help you get there.

Customer Partnership
You will notice our commitment to customer partnership from day one.

• Implementation: The sales manager meets with a project consultant and a team of specialists to design the best implementation strategy for your business.
  
• Account management: Our account managers are local experts, trained to work with you both on a day-to-day operational basis, and on a strategic level to identify areas of commercial opportunity and process improvement.
  
• Help Desk: Our help desk is equipped to provide you with the fastest possible problem resolution (over 80% of issues are resolved on the initial call)
  
• Training: We work with you to ensure your staff have unlimited access to classroom training, and if your business requires bespoke training, we can develop courses around your needs and deliver them on-site
  
• Marketing: Our marketing department works on your behalf to amplify the voice of the customer through the entire Amadeus organisation in order to continuously improve our solutions in line with market requirements.